Travelling with Mobility Aids

Flying With Mobility Aids

Organizing a trip can be challenging at the best of times—especially if you or someone you're travelling with has specific mobility needs. 

There is a bit of confusion when it comes to travelling with mobility equipment within Australia. We are frequently asked about whether electric mobility aids are allowed on planes, what costs might be involved, and which products are the most travel-friendly.

We have put together a few tips below. 

Work With Your Airline:
Legally you are allowed to fly with a mobility aid if your chosen airline is part of the IATA (most airlines are). 

IATA: Battery-Powered Wheelchair and Mobility Aid Guidance Document

It is best to communicate with your airline preferably when you are booking your ticket, that you require a mobility aid. There may be additional costs as a mobility aid is not part of your included luggage. 

As all airlines differ slightly, some may allow you to ride up to the gate while others may require it to be checked in at the baggage drop. 

You may be required to provide information on your mobility aid such as:

• The type of mobility aid - is it powered or manual? What is the brand and model?
• The battery type (if it is powered)
• The dimensions in its compact state

It is best to have this information handy when booking or speaking with your airline. 

Carry your user manual with you so the airline staff know how to handle your equipment with care. 

Be Prepared:
Your equipment may be fragile and must be handled with care. A sturdy carry case is recommended and always make sure your mobility aid is insured. 

Batteries:
Prior to flying it is best to know your batteries. 

Lithium batteries need to be 300W (watts) or under and you need to provide the MSDS (Material Safety Data Sheet).

Dry Cell, Gel and Lead Acid batteries must not exceed 12V and 100W.

All batteries must be in their protective cases, with the battery pack or wire harness disconnected from the mobility device with the connecters to be taped over. 

Here is a link for more information on flying with mobility aids with Qantas.